Dynamic leader spanning operational management, workforce development, and technology integration. Proven track record driving digital transformation, fostering IT literacy, and building high-performing teams across public and private sectors.
Led operational strategies across five departments, oversaw budgeting and financial planning, implemented KPIs, and championed digital transformation. Directed senior leadership teams and collaborated with the CEO and board to align operations with strategic priorities.
Implemented and managed Learning Management Systems, created interactive e-learning modules with subject matter experts, evaluated emerging learning technologies, and provided technical support for seamless platform adoption.
Developed and delivered IT literacy programs, collaborated with IT teams to design user-friendly systems, conducted skill-gap assessments, and increased technology adoption through effective training.
Designed comprehensive training programs aligned with organizational objectives, led training professionals for in-person and online delivery, and developed scalable frameworks supporting company growth.
Recognized by the Directorate General of Information and Public Diplomacy, Ministry of Foreign Affairs Republic of Indonesia for valuable contribution to Information and Communication Technology Support for Palestinian SMEs Development.